How Smart Hotels are Revolutionizing the Guest Experience

We have entered into an era of technology simplifying our lives. It is like giving life to inanimate things around us. This is a smart world with smartphones and smart cars, so why not smart hotels? Why hospitality industry stay behind when it comes to exploiting technology to create a great guest experience? 

In recent years the idea of smart hotels has greatly overtaken the hospitality industry by storm. There are 4 & 5-star hotels that have already adopted this concept and successfully providing their guests with AI(Artificial Intelligence)-powered or IoT(Internet of Things)-powered control over their activities during their stay.

What are Smart Hotels? 

These days, saying something is smart is to say that that thing has a more than human-like quality. It can replace the tedious old ways of getting a task done. When it comes to making a hotel smart, it is to power it with AI or IoT so that the efficiency of administrative work and at the same time guest experience improves. 

It is more like watching a sci-fi movie. Things can be controlled by your smartphone or your voice. It starts with digital unlocking and an advanced access control mechanism and leads to a real-time monitoring system, managing occupancy, processing room service, regulating room temperature, etc. These all-in-one devices make the guests feel they are in control of the things around them and this gives them the feeling of security and convenience of access to all the facilities around them. 

The availability of high-speed Wi-Fi,  digital check-ins, and mobile-controlled settings are just the tip of the features these AI-powered hotels provide. Chat Bots and AI-powered Virtual assistance are nowadays a common feature in all smart hotels. This can answer routine enquiries, take through the booking procedure, and offer suggestions based on guest’s preferences.

With these AI tools, the language barrier does not exist with its translation capabilities, making guests feel at home. With AI-powered room reservations, allocation and pricing strategies are also revolutionized. 

All this attracts guests who want to be treated like kings. With this hi-tech arrangement, a hotel can pamper their guests in ways that they get used to the treatment and keep coming back for the experience. It is convenient for both the hotel and their guests. AI will take care of the intricacies and the hotel can remain hassle-free. 

This not only helps to keep the guests happy but also makes sure all the systems are up and running, along with an eye on the wastage of energy through a Smart Energy Management System. This is vital in the hospitality industry as with proper management a lot can be saved in terms of money.

If you are travelling to Kannur, and you want a luxury style of treatment at one of the Star Hotels in Kannur, then come visit us, we are Broad Brean, one of the Four Star Hotels in Kannur, located in the heart of the city. 

Be it a business trip, or a getaway, we are here to cater to your needs. We will make sure you are pampered well, making your stay a memorable one. We have all the amenities you may seek in a luxury hotel and you will find more comfort and convenience through our smart hotel features.

There are four categories of rooms- Standard Room, Deluxe Room, Executive Club, and Deluxe Suite. This gives you the freedom to choose from depending on your requirements. We have banquet halls for all kinds of events, be it a business meet or a reception. 

Our multi-cuisine dining area surely deserves your praise as you will find all with its authenticity intact. This will give you an out-of-the-world experience. 

Our hotel is a part of K K Group, which has over 30 years of experience in the hospitality industry and has several hotels all over South India. Our Broad Bean Kannur is located within walking distance from Railway Station and is 27.5 km from the airport. Ours is a premium business-class hotel that caters not only to corporate guests but also for social events and offers families a cozy and comfortable environment.       

The other attractive fact about our location is that it is in the heart of the city which places it near to most of the destinations in and around Kannur. The Kannur Light House is just 2 Km away from our Hotel, and from here you can view the entire city, the Arabian Sea and the Baby Beach. Next on the list is Payyambalam Beach, a secluded place that is well-maintained and offers peace, just 1.9 km from the hotel. Then comes the Baby Beach which is just 3 km away. Next is Kannur Fort, a 3.3 km distance. 

With all these places and more to visit, Kannur is a beautiful destination, and staying at Broad Bean Hotel will make your stay a memorable one in Kannur, all under one banner.